USLOVI KORIŠĆENJA

Applicable as of 19th December 2024

Thank You for visiting our website - https://get-emura.com (“Website”). Please read these Terms of Services (“Terms”) before using the Website, using any of its features or placing any purchase requests. These terms govern Your use of the Website and will form a legally binding agreement between You (“User” or “You”) and the operator of the Website whenever You’ll be buying anything on the Website.

Ako niste pročitali i/ili razumeli odredbe ovih Uslova, preporučujemo vam da prestanete da koristite Vebsajt i da se uzdržite od bilo kakve kupovine putem Vebsajta.

1. OPŠTE INFORMACIJE

1.1. Emura (hereinafter referred to as the “Seller”, “We”, “Us”, “Our”) is a brand name and registered trademark that is used and operated by:
UAB Convenity
Gedimino g. 45-7, LT-44239 Kaunas, Lithuania
Company reg. no.: 306178201
Whenever You will be buying anything on the Website You will be entering into a contractual relationship with Us and this contractual relationship shall be bound and determined by these Terms and applicable laws.

1.2. Imajte na umu da će vam sve kupovine koje obavite na Vebsajtu biti poslate iz jednog od naših centara za ispunjavanje obaveza, čija adresa neće odgovarati adresi naše kancelarije. Ako želite da vratite proizvod – nemojte ga slati na adresu naše kancelarije jer nećemo moći da ga prihvatimo. Sva vraćanja treba da se šalju u naš centar za ispunjavanje – za detaljnije informacije o vraćanju pogledajte našu politiku vraćanja.

1.3. Da biste koristili Vebsajt i obavili bilo kakvu kupovinu na Vebsajtu, morate ispuniti sledeće minimalne uslove:

(a) Pročitali ste ove Uslove i slažete se s njima;

(b) You are of legal age to use the Website and/or to enter into a remote contract via online means, as required by Your local laws;

(c) You are using the Website for Your own personal interest and do not seek to use the Website for the interest of any other business entity or subject, regardless of it being a natural or a legal person.

1.4. Imajte na umu da je Vebsajt namenjen i dizajniran samo za odrasle korisnike. Vebsajt nije i nikada neće biti namenjen deci ili maloletnicima.

1.5. If You have read these Terms but do not fully understand the provisions set out herein please contact Our customer support team by filling an online contact form at Kontakt and refrain from buying anything on the Website until You fully understand all the terms and conditions.

1.6. Imamo pravo da vam zabranimo pristup i korišćenje Vebsajta ili bilo koje njegove karakteristike ako imamo razloga da verujemo da niste u skladu sa zahtevima navedenim u klauzuli 1.3. iznad ili ako imamo razloga da verujemo da ste kršenjem bilo koje druge odredbe ovih Uslova.

1.7. Please note that most of Our Goods are manufactured and will be delivered to You from China. Thus depending on the laws applicable in the country of Your residence, Your purchased Goods might be subject to import duties, sales or VAT tax, and/or other taxes.

2. ŠTA PRODAJEMO

2.1. The Website is an online store where you can buy consumer goods that we sell for your personal or household use (hereinafter – “Goods”). You can find detailed descriptions of our Goods as well as technical specifications, ingredient panels, usage information, warranty terms and other product information on the FAQ section of the Website.

2.2. Please be noted that all Goods are sold “as is” and we provide no warranties regarding suitability for your personal specific needs or preferences. We provide no warranties or claims with regards to the properties of Goods and we do not claim that the Goods will be suitable to treat, diagnose, mitigate or have any other effect for any specific condition or disease.

2.3. Our Goods are not designed and are not suitable for industrial, commercial or professional use. We sell our Goods for personal use only.

2.4. Most of our Goods are manufactured and stored in China and thus your purchased Goods shall be delivered to you directly from our fulfilment facilities located in China. All Goods on the Website are safe to use and is manufactured in accordance with all legal requirements and by following best practices.

2.5. We may make changes to the assortment and prices of Goods on the Website as well as discontinue the sale of any Goods without a separate notice. We may also make changes to your ordered Goods without notifying you if such change would be required to ensure compliance with applicable laws and regulations. However, we will not change your ordered Goods if such change would hinder your ability to use the Goods in the same way, intention, and manner as it was shown on the Website before you were making a purchase.

2.6. Our Goods come with a standard two-year warranty. Please refer to the FAQ section on the Website for more details on the warranty terms.

3. CENE, PLAĆANJA I NAKNADE

3.1. Konačna cena, uključujući sve poreze i naknade za Robu, biće prikazana na stranici za odjavu, na kojoj ćete moći da obavite kupovinu. Imajte na umu da cena na stranici za odjavu ne uključuje uvozne takse ili carine koje bi primenjivale vaše lokalne carine.

3.2. Prices for Goods and Services displayed on the Website might be subject to change. We may apply discounts or reduce prices from time to time. Please note that changes to Subscription prices are outlined in Section 2.22, which specifies Our right to modify Subscription pricing with a 14 day notice.

3.3. Prices for the Subscription Services will be provided on the checkout page at the time of purchase. If Your initial payment for the Subscription will be billed at a discounted rate, all subsequent recurring payments will be billed at the standard, non-discounted rate, as displayed at the time of purchase, unless provided otherwise on the checkout page at the time of purchase. However, We reserve the right to apply additional discounts to Your recurring payments.

3.4. Zadržavamo pravo da izmenimo ili obustavimo dalju prodaju bilo kog proizvoda. Nećemo biti odgovorni prema vama ili bilo kom trećem licu za bilo kakvu modifikaciju, promenu cene, suspenziju ili prekid prodaje proizvoda.

3.5. Please note that most of the Goods that are available for purchase on the Website are sent to You from Our warehouses located in China. Thus, depending on the laws applicable in the country of Your residence, Your purchased Goods might be subject to import.

3.6. The prices of Goods and/or Services displayed on the Website may include additional taxes, such as sales tax. If applicable, these taxes will be explicitly shown on the checkout page at the time of Your purchase. At checkout, taxes will be calculated and applied based on Your delivery address, and You will pay these taxes as part of the total purchase price.

3.7. Imajte na umu da nikada nećemo primenjivati stope konverzije ili naknade koje zavise od odabranog načina plaćanja. Međutim, neke banke primenjuju stope konverzije za odlazne uplate i međunarodne transfere – stoga, mi nismo odgovorni za bilo kakve bankarske naknade ili stope konverzije koje bi vaša banka primenila za bilo koje plaćanje koje nam je izvršeno. Ako primetite bilo kakve razlike između cena proizvoda na našem Vebsajtu ili računa o kupovini i izvoda sa vašeg bankovnog računa, obratite se svojoj banci za detaljna objašnjenja dodatnih troškova.

3.8. Prihvatamo samo plaćanja kreditnom karticom, PayPal-om i druga elektronska plaćanja. Nećemo prihvatiti čekove, gotovinu ili druga sredstva plaćanja, osim ako bi usluga 'pouzećem' bila dostupna u vašoj zemlji (ako je 'pouzećem' dostupna u vašoj zemlji, o takvoj opciji ćete biti obavešteni na izlaznoj stranici).

4. Discount codes

When you place an order using the Discount code, the following terms and conditions also apply:

4.1. Each discount code is limited to one use per customer while stocks last and cannot be combined with any other discount code or discounts unless explicitly stated. Only one discount code can be applied per order. The company reserves the right to modify these usage limitations at any time without prior notice.

4.2. We do not guarantee the availability, functionality, or accuracy of any discount codes. All discount codes are provided "as is" without any warranties. All discount codes include an expiration date, after which the code will no longer be valid. The expiration date is specified at the time of issuance. We reserve the right to modify, suspend, or terminate any discount code or coupon program at any time without prior notice. We also reserve the right to cancel or refuse any order if we suspect misuse of a discount code or other promotional activity in violation of these terms.

4.3. Website shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use discount codes, including but not limited to technical issues or unauthorized access.

4.4. You must enter the code sent to you when placing your order online during checkout. The discount will be applied to eligible products or services in the order and this will be shown only after the purchase is made.

4.5. Discount codes may require a minimum purchase amount and may only apply to specific products as detailed in the promotional offer. Some codes may not be valid for shipping or taxes.

4.6. You are prohibited from engaging in activities such as placing multiple orders to exploit discounts, altering discount codes, or publicly sharing discount codes. Any detected fraudulent use or abuse of discount codes may result in forfeiture of discounts, and potential legal action.

4.7. Discount codes are issued to individual users and are non-transferable. Sharing or distributing discount codes to others is prohibited. Reselling, redistributing, or otherwise making discount codes available is strictly forbidden. Discount codes obtained through unauthorized third-party platforms or resellers may be deemed invalid and cannot be used.

4.8. In the event of part of the order being returned, the monetary value returned will be the value of the item/s at the time of the transaction, ie: with discount applied.

4.9. Discount codes are available to users who have received the discount code to their email address or other marketing channels and are at least 18 years of age. Certain promotions may be limited to new customers or specific geographic locations as indicated in the promotional materials.

4.10. We reserve the right to decline orders where, in its opinion, a promotion code is invalid.

5. ISPORUKA

5.1. Kada postavite svoju porudžbinu na vebsajt i izvršite uplatu, mi ćemo obraditi vašu porudžbinu u roku od 1-3 radna dana. Nakon što je vaša porudžbina obrađena, trebalo bi da primite pošiljku u roku od 3-28 radnih dana ako na isporuku neće uticati prirodne pojave. If you don’t receive your shipment within 3-28 business days please contact our customer support.

5.2. Once your order is processed and ready for shipment, we won't be able to accept any changes to your order or cancel the order. If you change your mind, you can return products as specified in Section 5 (“Returns & Refunds”) below;

5.3. All products purchased on our Website will be delivered to You by EMS, DHL or other similar couriers. After we finish processing your order, we will send you confirmation letter containing your shipment tracking number. You can track your order online anytime by visiting https://www.stone3pl.com/index.php?route=services/track or https://www.17track.net/.

5.4. In case your purchase does not reach you within 30 calendar days, please report to our customer support. Please be noted, that in accordance with Article 18(2) of the Directive 2011/83/EU of the European Parliament and of the Council, if You do not receive your purchase within 30 days, you must contact us and inform Us about acceptable additional period of time upon which we will deliver Your purchase. You shall be entitled to terminate the purchase only if We have failed to deliver your purchase within the additional time limit. Please be noted that you cannot claim to not have received the purchased goods if the rules set out in this provision is not followed.

5.5. Molimo vas, imajte na umu da:

(a) na uslove isporuke takođe mogu uticati carina, prirodne pojave, transferi lokalnih prevoznika u vašoj zemlji ili štrajkovi ili kašnjenja u vazdušnom i kopnenom transportu. Nećemo snositi odgovornost za kašnjenje ako pošiljka bude odložena zbog gore navedenih razloga.

6. POVRATAK I REFUNDACIJA

6.1. Within 30 days from receiving, you can return a product and receive a refund, exchange or store credit for future purchases, if you have received a product which is either:

(a) damaged or contaminated;

(b) defected or otherwise bad;

(c) your received products are substantially different from what you have ordered (incorrect item); or

(d) if you have changed your mind and want to return non-defective and unused Goods.

6.2. To exercise the right to withdraw and return your purchased Goods, You must contact our support team by filling an online contact form at https://get-emura.com/contact. After you contact our support team, you will be provided with a return code and return address – please be noted that we will only accept returning Goods that will be sent with the provided return merchandise authorization code and delivered to the provided return address.

6.3. Da biste ispunili rok za povlačenje (30 dana), dovoljno je da pošaljete svoje saopštenje u vezi sa vraćenom robom pre isteka roka za povlačenje. Nećemo prihvatiti povraćaj ako nas ne kontaktirate u roku za povlačenje (30 dana od prijema kupovine).

6.4. Ako odustanete od ovog ugovora, mi ćemo vam nadoknaditi sve uplate primljene od vas, bez nepotrebnog odlaganja i u svakom slučaju najkasnije u roku od 14 dana od dana kada od vas primimo vraćenu robu. Izvršićemo povraćaj novca koristeći isto sredstvo plaćanja koje ste koristili za početnu transakciju.

6.5. Please be noted that we will only accept the returned Goods if it was not used, damaged and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but You will be liable for any diminished value of the Goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Thus, if we found that the returned product was used, we might deduct the diminished value from the refundable amount.

6.6. Please be noted that we will only accept returned products and make refund for them if they will be returned to the address provided by Our customer support and will have the return merchandise authorisation code placed on the returning shipment. Please do not send any returning products to our office address as we won’t be able to accept them. For more information, please check https://get-emura.com/return

6.7. Please be noted that if You want to return un-defected Goods bought on the Website You will have to cover the shipping costs which will not be compensated by us.

6.8. If a purchase made using a discount code is returned, the refund will be processed based on the discounted price paid by the customer. The original discount applied at the time of purchase will not be refunded.

6.9. If a free product is included in an order as a result of using a promotional code, the customer is required to return the free item along with all purchased items to be eligible for a full refund. Failure to return the complimentary product will render the entire order ineligible for a refund. You will be responsible for the return shipping costs.

7. GARANCIJA

7.1. Ako želite da vratite neispravan artikal, kontaktirajte našu korisničku podršku popunjavanjem onlajn kontakt obrasca na https://get-emura.com/contact. Kada kontaktirate našu korisničku podršku sa zahtevom za garanciju, budite spremni da na zahtev obezbedite: (1) fotografije neispravnog artikla; (2) ID vaše porudžbine i pismo potvrde kupovine ili priznanicu o uplati; (3) kratak opis kvara.

8. LIČNI PODACI I KONTAKTIRANJE

8.1. Preduzimamo neophodne mere predostrožnosti i pratimo najbolje prakse u industriji, kao i sve zahteve postavljene važećim zakonima da zaštitimo Vaše lične podatke od neprikladnog gubitka, zloupotrebe, pristupa, otkrivanja, izmene ili uništenja.

8.2. The Provider ensures that all personal data shall be collected and processed in accordance with all applicable laws. To find out more about how We use and process personal data please read Our Privacy Policy (https://get-emura.com/privacy).

8.3. Please note that We may contact You via phone or email if We need to confirm any details of Your order or if Your order request was not processed successfully due to technical matters. If Your order was not successful due to payment processing errors, We might send You a text message or email with a reminder to carry out necessary actions.

8.4. If You choose to receive promotional messages from Us via Short Message Service, either through Our Website or by sending Us Your opt-in, You are providing Your prior express written consent to receive recurring marketing or promotional messages from Us (“SMS”) sent via an automatic telephone dialing system.

8.5. You can unsubscribe from receiving promotional SMS from Us at any time by replying “STOP”, “END” or “CANCEL” to Our SMS. Once We receive Your opt-out request We will stop sending You any SMS immediately. If You are unable to opt-out or need additional information, please contact Our customer support by email or reply “HELP” to Our SMS and someone from Our team will contact You within 1-2 business days.

8.6. Planovi za razmenu poruka i podataka vašeg provajdera bežičnih usluga mogu se primeniti na naše tekstualne poruke potvrde i sve naredne tekstualne poruke, u zavisnosti od vašeg individualnog plana podataka koji vam pruža dobavljač bežičnih usluga. Molimo konsultujte svog mobilnog operatera da odredite troškove preuzimanja podataka, slanja i primanja SMS-a. Ni pod kojim okolnostima mi ili naše filijale nećemo biti odgovorni za bilo kakve troškove SMS-a ili mobilnog telefona koje imate vi ili bilo ko ko ima pristup vašem mobilnom telefonu ili broju telefona. Ni mi ni operateri mobilne mreže ne snosimo odgovornost za kašnjenje u prijemu ili nedostavljanju SMS-a.

9. PRAVILA PONAŠANJA

9.1. Please note that Our Goods or Services are sold for personal use only. By agreeing with these Terms You confirm that You will only buy Our Goods and Services for personal use.

9.2. You may not use Our Goods or Services for any illegal or unauthorized purpose nor may You, in the use of the Website, violate any laws. All contents of the Website and the contents of all materials received from Us (including graphic designs and other contents) and the relevant parts of the Website belong to the ownership of UAB Convenity and are protected by the copyright laws. Any use of any copyrights for purposes other than personal use, without Our license, constitutes a breach of copyright.

9.3. Imamo pravo, ali ne i obavezu, da istražimo bilo koje nezakonito i/ili neovlašćeno korišćenje Vebsajta i preduzmemo odgovarajuće pravne radnje, uključujući, bez ograničenja, građanskopravnu i sudsku zabranu ako imamo razloga da verujemo da kršite ove Uslove ili važećih zakona. Dok koristite Vebsajt, morate:

(a) Ne koristite Vebsajt ili bilo koji njegov sadržaj u bilo koju nezakonitu svrhu, ili u suprotnosti sa bilo kojim lokalnim, državnim, nacionalnim ili međunarodnim zakonom;

(b) Ne kršiti niti poticati druge na kršenje prava trećih strana, uključujući prava intelektualnog vlasništva;

(c) Pridržavati se svih pravila objavljenih na Vebsajtu;

(d) Ne prenosite, pravno ili faktički, vaš registrovani nalog na drugu osobu bez naše pismene saglasnosti;

(e) Pružite nam iskrene i tačne informacije;

(f) Ne koristite Vebsajt ili bilo koji njen sadržaj u bilo kakve komercijalne svrhe, uključujući distribuciju bilo kakvog oglašavanja ili traženja;

(g) Ne preformatirati, formatirati ili preslikati bilo koji deo bilo koje Veb stranice na Vebsajtu.

(h) Ne kreirati nikakve veze ili preusmeravanja na Vebsajt preko drugih Vebsajtova ili e-pošte, bez prethodne pismene saglasnosti koju mi damo;

(i) Ne pokušavajte da ometate pravilno funkcionisanje Vebsajta ili korišćenje i uživanje Vebsajta od strane drugih korisnika;

(j) Nemojte komercijalno preprodavati, redistribuirati ili prenositi bilo koje proizvode koje kupite od nas;

(k) Ne mešati se na bilo koji način u bezbednosne funkcije Vebsajta;

(l) Ne pristupati, nadgledati ili kopirati bilo koji sadržaj ili informacije sa Vebsajta korišćenjem robota, pauka, strugača ili drugih automatizovanih sredstava ili bilo kog ručnog procesa u bilo koju svrhu bez naše izričite pismene dozvole;

(m) Ne tvrditi lažne pripadnosti, pristupiti nalozima drugih korisnika bez dozvole, niti lažirati svoj identitet ili bilo koju informaciju o vama, uključujući godine ili datum rođenja;

(n) Ne obavljajte nikakvu drugu aktivnost ili radnju koja bi bila u suprotnosti sa ovim Uslovima ili važećim zakonima.

9.4. Potvrđujete da Vebsajt ne mora biti dostupan u svakom trenutku, posebno tokom neophodnih perioda održavanja hardvera i softvera.

10. ODRICANJE ODGOVORNOSTI

10.1. Vebsajt može da pruža veze ka drugim vebsajtovima koje održavaju treća lica. Sve informacije, proizvodi, softver ili usluge koje se pružaju na ili preko sajtova trećih strana kontrolišu operateri takvih sajtova, a ne mi ili naše podružnice. Kada pristupate sajtovima trećih strana, to činite na sopstveni rizik.

10.2. Poštujemo privatnost naših kupaca, tako da sva svedočenja i/ili komentari prikazani na Vebsajtu mogu imati izmišljena imena i asocijativne slike. Identitet potrošača nam je poznat, ali nikada nećemo prikazati prava imena naših korisnika osim kada korisnik da svoj izričit pristanak da prikaže njegovo/njeno ime i/ili sliku.

10.3. Osim ako nije drugačije naznačeno, ovaj Vebsajt je naše vlasništvo i sav izvorni kod, baze podataka, funkcionalnost, softver, dizajn, tekst, fotografije i grafika na Vebsajtu su u našem vlasništvu ili pod kontrolom i zaštićeni su zakonima o autorskim pravima i žigovima. Zabranjeno je kopiranje ili korišćenje bilo kog sadržaja Vebsajta bez našeg prethodnog pismenog odobrenja.

10.4. THE GOODS OFFERED ON OR THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10.5. THE GOODS SOLD ON OUR WEBSITE ARE DESIGNED FOR PERSONAL USE ONLY. WE DO NOT CLAIM THAT ANY OF OUR PRODUCTS WILL BE SUITABLE FOR PROFESSIONAL, INDUSTRIAL, OR COMMERCIAL USE.

10.6. WE DO NOT WARRANT THAT THE WEBSITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS WEBSITE OR THE SERVERS THAT MAKE THE WEBSITE AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE EXPRESSLY DISCLAIM LIABILITY FOR ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. EACH USER SPECIFICALLY ACKNOWLEDGES THAT WE ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER THIRD-PARTIES, SUBSCRIBERS, MEMBERS, OR OTHER USERS OF THE WEBSITE AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH EACH USER.

10.7. NE DAJEMO NIKAKVE IZJAVE ILI GARANCIJE O ISPRAVNOSTI, TAČNOSTI, BLAGOVREMENOSTI ILI POUZDANOSTI VEBSAJTA ILI SAJTOVA TREĆIH STRANA. KORIŠĆENJE BILO KAKVE INFORMACIJE NA VEBSAJTU ILI VEBSAJTOVIMA TREĆIH STRANA JE NA SOPSTVENI RIZIK KORISNIKA. NI U KOJIM OKOLNOSTIMA NEĆEMO BITI ODGOVORNI ZA BILO KAKAV GUBITAK ILI ŠTETU UZROKOVANU OSLANJANJEM NA INFORMACIJE DOBIJENE PREKO VEBSAJTA.

10.8. Sve informacije koje se nalaze na Vebsajtu su samo u komercijalne i rekreativne svrhe. Vebsajt ne treba da se koristi u bilo kakvim aktivnostima visokog rizika gde može doći do štete ili povrede osoba, imovine, životne sredine, finansija ili poslovanja ako dođe do greške. Preuzimate sav rizik za vaše korišćenje informacija koje se nalaze na Vebsajtu.

10.9. Uložili smo sve napore da što preciznije prikažemo boje i slike svih materijala koji se pojavljuju na Vebsajtu. Međutim, ne možemo garantovati da će prikaz bilo koje boje na monitoru vašeg računara biti tačan, kao i da će svaki prikaz bilo kog proizvoda ili usluge na Vebsajtu tačno odražavati stvarna svojstva proizvoda ili usluge koje možete pronaći na Vebsajtu.

11. ODŠTETA

11.1. Saglasni ste da ćete obeštetiti, braniti i držati nas i naše filijale, i odgovarajuće službenike, direktore, vlasnike, agente, pružaoce informacija i davaoce licenci bezopasnim od i protiv svih potraživanja, odgovornosti, gubitaka, šteta, troškova i izdataka (uključujući advokatske honorare ) u vezi sa:

(a) Vaše korišćenje našeg Vebsajta ili povezivanja s njim;

(b) Svako korišćenje ili navodna upotreba Vašeg naloga ili lozinke Vašeg naloga od strane bilo koje osobe, bez obzira da li ste Vi ovlastili ili ne;

(c) Sadržaj informacija koje ste nam poslali;

(d) Vaše kršenje prava bilo kog drugog lica ili entiteta;

(e) Vaše kršenje svih važećih zakona, pravila ili propisa.

11.2. Zadržavamo pravo, o sopstvenom trošku, da preuzmemo odbranu i kontrolu nad bilo kojim pitanjem koje inače podleže obeštećenju sa vaše strane, i u tom slučaju, saglasni ste da sarađujete sa nama u odbrani takvog zahteva.

12. OGRANIČENJE ODGOVORNOSTI

12.1. NI POD KOJIM OKOLNOSTIMA, UKLJUČUJUĆI, ALI NE OGRANIČAVAJUĆI SE NA, NEMAR, NEĆEMO DA BUDEMO ODGOVORNI ZA BILO KOJU DIREKTNU, INDIREKTNU, SLUČAJNU, POSEBNU ILI POSLEDIČNU ŠTETU KOJA KOJA PROSLEDI KORIŠĆENJEM ILI NEMOGUĆNOSTI KORIŠĆENJA VEBSAJTA, UKLJUČUJUĆI NJEGOVE MATERIJALE, PROIZVODE, ILI USLUGE, ILI PROIZVODE TREĆIH STRANA PROIZVODI ILI USLUGE KOJI SU DOSTUPNI PREKO VEB SAJTA, ČAK I AKO SMO UNAPREĐENO OBAVEŠTENI O MOGUĆNOSTI TAKVE ŠTETE. POŠTO NEKE DRŽAVE NE DOZVOLJAVAJU ISKLJUČIVANJE ILI OGRANIČAVANJE ODREĐENIH KATEGORIJA ŠTETE, GORNJE OGRANIČENJE MOŽE DA SE ODNOSI NA VAS U MANJOJ MERI. U TAKVIM DRŽAVAMA, NAŠA ODGOVORNOST I ODGOVORNOST NAŠIH SESTRINSKIH KOMPANIJA ILI POVEZANIH JE OGRANIČENA U NAJVEĆOJ MERI KOJA MOŽE BITI OGRANIČENA PREMA TAKVIM DRŽAVNIM ZAKONOM.

12.2. Ni u kom slučaju mi, naši direktori, službenici, zaposleni, filijale, agenti, izvođači, pripravnici, dobavljači, pružaoci usluga ili davaoci licenci nećemo biti odgovorni za bilo kakvu povredu, zdravstvene probleme, bolest, fizičke probleme, gubitak, potraživanje ili bilo koje direktne, indirektne , slučajne, kaznene, posebne ili posledične štete bilo koje vrste, uključujući, bez ograničenja, izgubljenu dobit, izgubljeni prihod, izgubljenu ušteđevinu, gubitak podataka, troškove zamene ili bilo koju sličnu štetu, bilo da je zasnovana na ugovoru, delikt (uključujući nemar), strogu odgovornost ili na neki drugi način, koja proističe iz vašeg korišćenja bilo koje usluge ili bilo kog proizvoda nabavljenog korišćenjem usluge, ili za bilo koji drugi zahtev koji se na bilo koji način odnosi na vaše korišćenje usluge ili bilo kog proizvoda, uključujući, ali ne ograničavajući se na, sve greške ili propuste u bilo kom sadržaju, ili bilo kakvog gubitka ili oštećenja bilo koje vrste koji su nastali kao rezultat korišćenja usluge ili bilo kog sadržaja (ili proizvoda) koji je objavljen, prenet ili na drugi način učinjen dostupnim putem usluge, čak i ako je obavešteno o njihovoj mogućnosti. Pošto neke države ili jurisdikcije ne dozvoljavaju isključenje ili ograničenje odgovornosti za posledičnu ili slučajnu štetu, u takvim državama ili jurisdikcijama, naša odgovornost će biti ograničena do maksimalnog stepena dozvoljenog zakonom.

12.3. Ako ste nezadovoljni Vebsajtom, bilo kojim materijalom, proizvodima ili uslugama prikazanim na Vebsajtu, ili bilo kojim od uslova i odredbi Vebsajta, vaš jedini i isključivi lek je da prestanete da koristite Vebsajt.

13. INTELEKTUALNA SVOJINA

13.1. With regards to these Terms, intellectual property rights mean such rights as trademarks, copyright, domain names, database rights, design rights, patents, and all other intellectual property rights of any kind whether or not they are registered ("Intellectual Property").

13.2. Sva intelektualna svojina koja je prikazana na Vebsajtu ili vam je dostavljena u bilo kom drugom obliku zaštićena je zakonom. Ne smete kopirati, prenameniti ili distribuirati bilo koju intelektualnu svojinu ili bilo koji drugi sadržaj primljen od nas ili pronađen na Vebsajtu, uključujući opise proizvoda, u bilo koju svrhu, bez naše izričite pismene dozvole. Na primer, ne smete da kopirate informacije o proizvodu na bilo koju drugi Vebsajt ili aplikaciju. Bez ograničavanja prethodnog, upotreba našeg sadržaja u komercijalne svrhe je zabranjena osim ako nemate našu izričitu pismenu dozvolu.

13.3. Sva intelektualna svojina koja je prikazana na Vebsajtu i ili vam je dostavljena u bilo kom drugom obliku pripada nama, osim zaštitnih znakova trećih strana, uslužnih znakova ili drugih materijala koje mi koristimo. Ništa od takve intelektualne svojine ne može se koristiti bez prethodne pismene saglasnosti nas ili treće strane kojoj takva intelektualna svojina pripada.

14. MERODAVNO PRAVO I SPOROVI

14.1. These Terms have been construed in accordance with EU laws regulating consumer rights. These Terms and the entire legal relation between you and us shall be subject to the law of the Republic of Lithuania, except in cases if the consumer relations regulating laws would set a specific applicable law or jurisdiction.

14.2. If You would have any complaints please contact our support team before making an official complaint to any authority or third party. You may contact Us at any time by sending us an email to support@emura-pan.com. We will always put our best efforts to settle any complaints as fast as possible and in a way which would be most favorable to You.

14.3. If we are unable to reach an amicable settlement with You or if you have any other complaints about our goods or services, You may submit a request or complaint regarding your purchase to your local consumer protection agency or local courts. You can also fill out an Online Dispute Resolution form on the EGS portal at http://ec.europa.eu/odr, where you will also find useful information about your consumer rights and how to exercise them. Also, as we are a Lithuanian company you may contact State Consumer Rights Protection Authority (SCRPA) of the Lithuanian Republic (address Vilniaus g. 25, 01402 Vilnius, Lithuania, email: tarnyba@vvtat.lt, telephone 8 5 262 67 51, fax 8 5 279 14 66, website www.vvtat.lt) or you can also contact any territorial division of the SCRPA. You also have the right to appeal to a court of the Republic of Lithuania (according to the headquarters of the Provider) or other institutions considering consumer disputes in the out-of-court procedure.

15. OSTALO

15.1. Ako se utvrdi da je bilo koja odredba ovih Uslova nezakonita, nevažeća ili neprimenljiva, takva odredba će ipak biti primenljiva u najvećoj meri dozvoljenoj važećim zakonom i smatraće se da je deo koji se ne može primeniti odvojen od ovih uslova usluge, takva odluka će ne utiče na valjanost i primenljivost bilo koje druge preostale odredbe.

15.2. Najnoviju verziju uslova korišćenja usluge možete pregledati u bilo kom trenutku na ovoj stranici. Zadržavamo pravo, po sopstvenom nahođenju, da ažuriramo, promenimo ili zamenimo bilo koji deo ovih uslova usluge objavljivanjem ažuriranja i promena na nađem Vebsajtu.

15.3. These Terms and the Privacy Policy, the Returns Policy and any other policies on the Website (as each may be revised and amended from time to time according to their respective terms) collectively constitute the entire agreement between You and Us.

16. KONTAKT INFORMACIJE

Možete nas kontaktirati na sledeće detalje:

Support email: support@emura-pan.com

Online contact form: https://get-emura.com/contact

Telefon: +1 (618) 416-9231